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This page contains information regarding:

Universal

  • The U bus is run by Go Whippet and runs between Madingley Road Park & Ride and Addenbrooke's Hospital, via the railway station.
  • Buses run approximately every 15 minutes between about 7am and 7.30pm, Monday to Friday. A service will run every 20 minutes between Madingley Road Park & Ride and the railway station on a Saturday.
  • More information is available by clicking here.

Cost

  • A single journey costs £1 for University cardholders, or £2 for non-card holders.

Central bus station

Contact information

Address
Stagecoach in Cambridge,
100 Cowley Road,
Cambridge CB4 0DN
Tel.
01223 433 250 (8.30am - 5.30pm, Mondays to Fridays)

For the Cambridgeshire County Council Transport Team, call 0845 045 0 675. For nationwide bus times call Traveline on 0870 608 2 608.

General information

  • There are regular buses to and from all areas of the city and surroundings, including frequent buses between the railway station and the city centre.
  • There are public toilets and a RADAR toilet at the station, and a small kiosk serving drinks and snacks.
  • There are some seats for waiting or resting in the covered area, but these are mostly rather thin, high, metal benches.
  • Public telephones are standard cabin telephones.

Location

  • The central bus station is located at Drummer Street, on the edge of Christ's Pieces.
  • The ticket office is in a small wooden kiosk on the edge of Christ's Pieces, with a counter at standing height.
  • Tickets can also be bought on the buses.
  • There is no parking in the vicinity.

Physical access

  • Most Citi buses, including the double decker Citi 1 buses, are accessible for wheelchair users. They have ramps and a kneeling action, and do not need to be booked in advance.
  • However, please be aware that there is only one wheelchair space per bus, and that some of the older buses used on longer routes are not accessible for wheelchair users.
  • All buses have priority seats at the front for elderly or disabled.

Visual impairments

  • Information boards have small text, and are difficult to read, particularly when it is dark.
  • Bus timetables and information are not available in other formats.

Hearing impairments

  • No induction loop at ticket office.

Cost

  • Concessionary bus passes can be obtained from the Council if you are over 60, if you qualify for the higher rate mobility component of the Disability Living Allowance or equivalent Personal Independence Payment, or the War Pensioners Mobility Supplement, if you are registered deaf, blind, or partially sighted, if you have a significant learning disability, and if you have long term loss of the use of both arms.
  • If you hold a concessionary bus pass, you can travel for free on any bus in England after 9.30am weekdays and all day at the weekend or on a bank holiday.
  • To apply for a bus pass, fill in an online form and provide them with proof of your eligibility and a passport style photograph. You can get a copy of the form or find out more information by visiting the Cambridgeshire county council website - http://www.cambridgeshire.gov.uk/transport/around/buses/free-bus-pass.htm

Coach

National Express coaches provide a nationwide coach service from the city centre.

Contact information

Disabled Persons Travel Helpline
0371 781 8181
Textphone
0121 622 2717
 

Location

  • National Express coaches stop at a bus stop on Parkside, next to Parker's Piece.
  • The ticket office is still located at Drummer Street, in a small wooden kiosk on the edge of Christ's Pieces, with a counter at standing height signposted ‘National Express’. It is open 8am–6pm. There is no parking nearby.
  • There is a taxi rank at the coach stop, but very few other facilities. The nearest car park is the Queen Anne multi-storey car park on the other side of Parker's Piece.
  • Most National Express coaches also stop at Trumpington and Madingley Road Park and Ride car parks.

Physical access

  • National Express have 'easy access' coaches. These have lifts, flat floors and large toilets to allow wheelchair users (one per coach) to travel on the coach in their wheelchair.
  • Staff will help you to get on and off the coach, and will help with your luggage.
  • You are advised to call regarding any special requests and to give at least 24 hour notice.

Visual impairments

  • Information boards have small text, and are difficult to read, particularly when it is dark.
  • Large print and audio tape information is available on request with 24 hour notice.
  • Assistance dogs are allowed on the coach, but please advise in advance.

Hearing impairments

  • No induction loop at ticket office.

Cost

  • Registered disabled or over 60 years can get up to a third off an economy ticket. You will need to purchase a £10 Disabled Coachcard to get this discount. You should carry proof of your disability at all times.