If you are a current Non-Medical Helper (NMH), you can find important information about how the Scheme works in this section. This includes information on payment, training, and events, the NMH Agreement, and resources for current mentors and note-takers.
You need a Raven password to access these pages. If you don't have one, please contact Aless McCann to set one up.
Mentors are required to attend two mandatory training sessions each academic year and one 1:1 Mentor Support Session each term.
All current NMAs are asked to read and agree to the NMH Agreement. This document will help you understand your responsibilities both to the students you are supporting and to the Disability Resource Centre (DRC).
The DRC provides NMHs with a number of events and training opportunities throughout the academic year. Please see our NMH Training and Events page for further information.
If you require further information, or have any questions, please do not hesitate to contact us.
Concern, Incident and Matter Reports (CIMRs)
The CIMR process is designed to provide DRC staff and mentors with a practical and formalised route to record any concern, incident or matter which may arise during the course of their duties within the DRC, or in relation to their official DRC related work.
Any concern or incident which relates to the health and safety of an individual or that of others must be reported to the Head of Centre or DRC Operations Manager, immediately.
Completed CIMR forms should be submitted for the attention of the Head of Centre, preferably via email flagged as 'high importance'. The title of the email should include CIMR in it so administrative staff know to act on it immediately.
Emails containing CIMRs should be sent to email@example.com to ensure they are picked up as a matter of urgency and should be marked for the attention of the Head of Centre. Please do not send emails to individual members of staff at the DRC as they may be missed if staff are out of the office.
Paper copies of CIMRs should be addressed to The Head of Centre, Disability Resource Centre and handed into the DRC Front Desk.
Any further action taken will be documented in a CIMR Follow-up Form, which will be completed by an individual nominated by the Head of Centre when determining the follow-up action required (e.g. the student's Disability Adviser).
The CIMR process is in place to provide a means by which the DRC can take steps to support a student. If, as a mentor, you are feeling upset about a situation you have been involved in, please contact Aless who can set up a Mentor 1:1 for you so we can support you too.