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Disability Resource Centre

Trumpington Street,
Cambridge, CB2 1RB

Access Issues

Visitor Services
01223 332 928
01223 332 900
01223 332 923

General Information

A spectacular white-pillared building, with two main floors of exhibits from all over the world. Recently renovated interior with improved access. Knowledgeable staff will help you with any query. The museum is a department of the University and holds its arts and antiquities collections. It runs a busy programme of exhibitions, talks, concerts, courses and educational workshops. It also houses a reference library, shop and cafe, all accessible.

Opening hours

10am–5pm Tuesday to Saturday and noon–5pm Sunday. Reference library open to the public 10am–4.30pm Tuesday to Friday. Café is open until 4.30pm. Shop open until 4.50pm. Free entry (suggested donation £5).


Trumpington Street, near Old Addenbrooke's Site. See also separate entry for Old Addenbrooke's Site. There is rather a lot of traffic in the area, and pavements are poor.


Parking in the area is very difficult. There are some Pay and Display and designated disabled bays on Trumpington Street, and drop off and pick up at the Courtyard entrance. You may with a Blue Badge park for 3 hours on a singe yellow line on Trumpington Street on the Museum side. There is no visitor car park. Citi 4 bus stop ouside the Courtyard entrance.

Physical Access


Level access via Courtyard entrance, to the left of the main entrance steps, through automatic doors. Reception desk at entrance to help with bags and queries. Main entrance is up a large flight of stone steps.

Number of floors

Two main floors of exhibits.

Lifts and stairs

Glass lift to all floors, except a restricted balcony area in Gallery 3 and the Fan Gallery (33). Not all staircases have continuous handrails.


Large disabled toilet, babychange cubicle, and a large cubicle inside the ladies' toilet near the main entrance. Two disabled toilets/babychange cubicles near the Courtyard entrance.

General access

  • Most areas inside the museum have flat or slightly sloping floors, and all rooms are accessible via the lift. There are several heavy doors.
  • Staff are available in most rooms to help.
  • There are seats and benches (without armrests) in nearly every room, although be warned that some seats are part of the display and not for visitors to sit on. Portable stools are also available.
  • Floor surface is smooth and slightly slippery.

Visual Impairments

  • Assistance dogs are welcome in the museum.
  • Large print information on exhibitions and displays available in the galleries.
  • Handheld eGuide gives audio information about certain exhibits, but is difficult to use if you are visually impaired.
  • Both the signage and the map are small and hard to read. Large print, Braille and tactile versions are available at both entrances and plenty of staff are available to direct you.
  • Beware the glass doors between some rooms.

Hearing Impairments

  • Induction loop at both entrances. Portable loops available for talks and events when booked in advance.
  • eGuides use an in-ear speaker and are not specifically designed for the hard of hearing.
  • Slightly echoey acoustics due to harsh furnishings and high ceilings.
  • The café has recently put rubber feet on chairs to eliminate screeching, but clattering plates on hard surfaces are still a problem.

Other Useful Information

  • Manual wheelchairs are available to borrow if mobility is a problem.
  • The museum website carries comprehensive information on events, exhibitions and services.

The information on this page is the responsibility of the Fitzwilliam Museum. The DRC updates information as it is received. This page was last updated on 8 January 2013. To ensure the information contained here is current, please check with the Fitzwilliam Museum.